Returns Policies

Guarantee and Return Policy: We offer a 30-day Money Back Satisfaction Guarantee from the date you received the product. Please read the terms and conditions below

We guarantee your satisfaction and will:

  • Issue a full refund for unopened products
  • Issue a refund of 50% of the purchase price for returned products that have at least 50% of the product remaining

Return Procedures: You do not need a Return Authorization number from us. Simply return to the address listed below. You will need to provide us with your complete Name, Address, Phone # and your ORDER #. Once we have received your return package, you will receive a full refund. You will either be credited back to your Credit Card, or sent a check depending on your form of payment during ordering. Please allow 7 days to process credits.

NOTE:Customer is responsible for all shipping and handling charges incurred when shipping product back to us.

orders@alivebynature.com

or call between 10AM and 5PM pst:

(925-421-1860)

Product info and website

For information about products, or any issues with the website, please contact :

bryan@alivebynature.com

Business

For any business-related issues, please contact:

bryan@alivebynature.com

If you need to reach us by mail please use the following address:

Alivebynature
1000 N Green Valley Pkwy, Suite #440-448
Henderson,NV 89074

Contact Us: If you have any questions about the Agreement or about the practices of Alivebynature, please feel free to contact us at:

orders@alivebynature.com